WatchieTime tracking for insurance agencies with remote staff
Remote CSRs, quoting assistants and account managers — with hours you can trust and a clear record of the work.
Roles teams track: Customer service reps · Quoting assistants · Account managers
- MLMaria L.Customer service92%
- DKDaniel K.On lunch · 0:24Break
- JEJordan E.Mouse jiggler pattern · other Slack▼ 14%
- ARAna R.Scheduling81%
Time tracking problems for Insurance agencies
Offshore assistants
Many agencies use overseas virtual assistants for quoting and service.
Sensitive screens
Customer details can appear in screenshots.
Proof of service
Knowing the renewals and service work actually got done.
Insurance agencies: time tracking questions
How does Watchie help your agency?
Remote CSRs, quoting assistants and account managers — with hours you can trust and a clear record of the work. Watchie combines a time clock with break buttons, activity tracking, screenshots, second-job signals and payroll-ready hours.
Will my team know they are being tracked?
Yes. Everyone sees a plain-language notice of exactly what Watchie records before tracking starts, and can see their own data at any time. Nothing is recorded off the clock or on a break.
Can I use Watchie for contractors?
Yes. Contractors are tracked for billing. Schedules, break limits and scores are off for contractors by default to avoid misclassification risk.
See who’s really working.
Set up your team in minutes. Clock in on Mac, Windows, or a phone at the job site.
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